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2022 clearlyrated best of staffing

Orbis Clinical Wins ClearlyRated’s 2022 Best of Staffing Client Award for Service Excellence

Clients of winning agencies are twice as likely to be completely satisfied.

Orbis Clinical announced this week that they have won the Best of Staffing Client Award for providing superior service to their clients. ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. Orbis Clinical also received this distinction in 2021, making this their second consecutive win.

  • Orbis Clinical received satisfaction scores of 9 or 10 out of 10 from 85% of their clients, significantly higher than the industry’s average of 41%. 
  • Orbis Clinical received a Net Promoter® Score of 85%, significantly higher than the industry’s average of 29% in 2021. 

ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.

“Superior service is not a coincidental byproduct of the work we do,” said Megan Lanham, CEO of Orbis Clinical. “It is an intentional aspect of our company’s character, so we are honored to be recognized by our clients in this way.”

As part of the survey to calculate Net Promoter® Score, the determining factor to earn this distinction, clients also gave testimonials and shout-outs to the team at Orbis Clinical to recognize them for their excellent service.

Featured Client Testimonials

Orbis provides very timely, qualified candidates. Orbis has a high level of personal engagement with its customers that I think provides you with a distinct advantage for my needs. Since I generally require specific types of experience or expertise, Orbis is always the first vendor I reach out to and recommend to my colleagues.”

“I’ve worked with Orbis for a long time, starting off by using them as an agency for me to contract with to today, using them to find candidates for my openings at my organization. They know me and what I am looking for, and will always give me candidates that will fit in with me, my personality, expectations and a company culture fit.”

“Orbis has always been very responsive in updating the status of their search for the best candidates and their availability.”

 

About Orbis Clinical

Orbis Clinical is a leading global life science recruitment partner. We have been driving the success of our clients, consultants, and employees in staffing and consulting services since 2004. Our biotech recruiters, pharmaceutical recruiters and scientific recruiters provide multiple solutions spanning FSP services, temporary placement, and permanent placement to clients ranging from venture-backed start-ups to Fortune 500 firms.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.